Reference Questions, 9/1/09

First day of the month. ;) The weather is actually cool out, has been for the past two days. I wish it would last, but alas it's not Fall yet. I'm sure things will be busier on the high desk today.

1. A patron needed a guest log in.
2. A patron need a guest log in.
3. A student wanted to know how to search the catalog.
4. A student wanted to know where the reserves are kept.
5. (Chat) A student wanted to know if the library carried a book they needed for class. They were looking for Aging: Concepts and Controversies.
6. A student was looking for a book for class. The was Diversity Amid Globalization.
7. A LIS 620 student was looking for the atlas case.
8. A student was looking for the Superlab.
9. A student was looking for the CITI lab.
10. A student was looking for his RPM 611 class. He thought they were meeting in the library, but he couldn't remember where.
11. An LIS 620 student wanted to know if the reference questions in class get easier. Not really...
12. (Chat) A student wanted to know if Irma is allowed to give advice (she's not), then wanted to know how to declare an Art minor.
13. A student was having trouble connecting to the Internet from her laptop.
14. A student had a printing question.
15. A student had a printing question.
16. A student wanted to know how to put money on their card.
17. A student was looking for microfilm of newspapers (Boston Globe and the Richmond Times-Dispatch) from the 1920s. I told her she was in need if ILL.
18. A student was looking for a textbook, Concepts of Athletic Training. He was lucky, we had an older edition he could check out.
19. A patron needed a new mouse. The one on his computer was not working.
20. A student needed to know their PO Box number and combination. That can be found on their UNCGenie site.
21. A student wanted to know where to check out books. She then wanted to know where the books are.
22. A student was looking for Tower 2. They really should rename those in the catalog.
23. A student was looking for the copiers.
24. Two students were looking for books for their classes. Unfortunately the library did not have them. :(
25. A student had a printing question.
26. A student had a question about putting money on their SpartanCard.
27. A student wanted to know where to find a particular book. She had the call number.
28. (Phone) A student was looking for the book Art From Ashes. It was checked out.
29. A student had a printing question.
30. A student was looking for a stapler.
31. (Chat) A student wanted to know if I was real. I answered yes and they immediately closed the chat. Crazies...
32. The guard needed a phonebook.
33. A student had a question about putting money on his SpartanCard.
34. A student wanted articles from 1955 on the Cold War. New York Times Historical to the rescue. :)

Things were really busy from 5 to 7. Then after that it slowed down a bit. I'll be back on Saturday for the Labor Day weekend shift. I wonder if it'll be dead. I guess we'll see.