Tuesday, September 22, 2009

Reference Questions, 9/20/2009

Sunday on the reference desk. I have lots of these this semester.
  1. A student wanted to know where the new books are.
  2. A student was looking a The Complete Works of Kate Chopin. It said it was in the New Book section, but it was not.
  3. A patron wanted to see the collection of Woodstock photos that are on display in the library. They are upstairs outside of the Special Collections and Archives.
  4. (Phone) A student was having trouble using the Multisearch option off-campus.
  5. (Phone) A student need access to 2 entire journal that the university does not have access to. I told him to try ILL.
  6. Two students wanted to know when the Caf is open today.
  7. A student needed a color printer. There is one in the SuperLab.
  8. A student was having trouble finding a book in the stacks. I sent him to the circulation. :)
  9. (Chat) A student had a question about an APA annotated bibliography and about how to search for peer reviewed articles.
  10. (Chat) A student wanted to know who or what was iMinerva.
  11. A fellow LIS student had a question about a class I took last semester.
  12. (Chat) A student wanted to know how to view articles in a database.
  13. (Phone) A student had a question about an item on reserve.
  14. A student wanted to know when the library closed tonight. Today begins the 24/5 so the library does not close tonight.
  15. A student wanted to know how to get to the basement.
  16. A student wanted to know if she could access UNCG databases from home.
  17. (Chat) A student wanted to know from how far away the library could loan a book.
  18. A student wanted to know how to search the library's catalog.
  19. Two students were looking for the place where you can rent movies for free. They wanted the UTLC, so I told them all about it. :)
  20. (Phone) A new resident of Greensboro wanted to know what she had to do in order to be able to borrow books from the library. She has to join the Friends of the Library.

I'll be back again Tuesday. :)

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