Reference Questions, 9/8/09

I hope today is better than Saturday was. I never want to see a day like that again in the reference desk.

1. A student wanted to know where a quiet study area was located.
2. A student was having trouble with wireless access on his laptop. I tired to help him only to find out he didn't have his laptop with him. I told him to contact 6-TECH. I think he was high.
3. A faculty member was looking for a color printer to use. I directed him to the Superlab.
4. A student was having trouble accessing a journal article she had found. I tried to recreate the search with no luck. She said she had printed off the abstract of the article and would bring that in later. She had left it at home. I told her if she brought that in we should be able to find the article no problem.
5. A student had a printing question.
6. A student needed help finding parks and rec case rulings for a class. LexisNexis Academic to the rescue. :)
7. The student from #4 returned having found the article she was looking for. I downloaded it to the computer and emailed it to her.
8. (Chat) Someone was looking for a list of e-journals that they could publish in. They had left before I could get to the chat.
9. (Chat) A student was looking to access the NCLive video collection. It's in the databases under P for PBS Video Collection via NCLive.
10. A student had a question about the FirstCard chip to strip change that happened the end of last semester.
11. (Chat) A student was looking for articles from teh 50s about the Cold War. That the second request I've had for that this semester.
12. A student had a question about saving an article.
13. A student wanted to know where he could pick up a book he ILLed.
14. A student wanted to know how to search for a book.
15. A student was having problems with a quiz in Blackboard. She was using IE, thus the problem. She switched to Firefox and the problem was solved.
16. A student wanted to link the sinking of the Lusitania by the Germans to a decline in tourism during that time. Jenny suggest he look at NY Time Historical database, while suggested Stat Abstract for the year(s) after the sinking of the ship.
17. A student needed to know how to make a line chart in Excel.
18. A student wanted one of the Stacks Location sheets.
19. Two patrons needed guest log ins.
20. The student from #18 wanted to know what Tower 5 meant.
21. A student wanted to know what time the library closed tonight.
22. A student was looking for Walt Whitman's Leaves of Grass.
23. (Chat) Someone was just trying the chat box out.
24. A student was looking for books on international law, the UN and nuclear weapons.

Starting to get lots of real reference questions. Still a little gun shy after last Saturday. I'll get over it soon enough.