Monday, March 30, 2009

Reference Questions 3/30/09

These questions were asked between the hours of 5:00 p.m. and 8:00 p.m. on Monday, March 30, 2009. Here we go again.

1. Where do I return recalled books.
2. Patron needed to borrow some scissors.
3. (Chat) Patron wanted to know what kind of information was in the reference department, and if it could be looked at online. I asked what kind of info they were looking for and they closed the chat.
4. Patron needed articles on HIV/AIDS and prevention.
5. (Chat) Patron wanted to know who to contact about transferring to another school. (I was with a patron who was looking for info on partnerships between non-profits and the government when this chat popped up, so I had to hand them of to Mary.)
6. Patron needed help with the printer. They had forgotten their FirstCard at home so I let them use the print card we have at the desk. While over there another student got their FirstCard stuck in the card reader machine and yet another had forgot to take their card after printing.
7. A student wanted to know what floor the plays were on. Yeah...students always want to do things the hard way.
8. I am now proctoring a test for a high school student who is going to the University of Nebraska in the Fall. I believe it is an early admission thing. Mark was supposed to do it, but he called in sick. The kid was rude so he should fit in well with the Cornhuskers. :)
9. Patron was looking for books on poetry and poetics, and he smelled like he had just come from Old Town.
10. Student was looking for the APA citation sheets.
11. Patron had forgotten the name of a librarian she needed to contact, but remembered that she had a baby over the Christmas break. I knew who she was talking about, and told her the librarian's name. :)
12. Student was looking for the book Not so free to choose : the political economy of Milton Friedman and Ronald Reagan.
13. Two students had questions about reserving the collaboratories in the library.
14. Patron wanted to know if this was the Jackson Library. OK...
15. The computer that a student was using locked up because they left it idle for too long, they needed help unlocking it.
16. Student wanted to know where Tower 2 and the reading room were.

Three more questions compared to the previous night on the desk. This is interesting. I believe I will continue to keep track of this...


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