Tuesday, May 24, 2011

Reference Questions, 5/24/2011

I'm still melting.
  1. Student was trying to print and the print assist window was not giving him the option to switch to RU Express. He hadn't used his RU Express account in several years so it had become inactive. I told him that he would need to reactivate his account to use it, or he could go to Walker and put money on his actual printing account. 
  2. Student wanted to know if there was a way to reactivate his RU Express account online. I was unsure if there was, but I directed him to the RU Express account management page.
The slow summer shifts continue. 

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