Sunday, November 28, 2010

Reference Questions, 11/28/10

Regular hours resume today at the library. It's a Sunday, my first Sunday on the reference desk, and I am on for 7 hours. A 7 hour desk shift; this should be fun.
  1. Question about printing in color; was having trouble printing a brochure
  2. Question about formatting footnotes in Word
  3. Wanted to know how to use the scanner
  4. Another scanner question
  5. Need a guest login
  6. (Chat) APA style question, in-text citations
  7. Looking for a pair of headphones
  8. Looking for a pair of headphones
  9. Printing question; wanted to put RU Express money into his printing account
  10. APA question; needed help formatting his bibliography
  11. Having trouble printing a brochure in color
  12. (Chat) Wanted to know how to cite a textbook in APA; this chat took a lot longer than it should have
  13. (Chat) Wanted to know how to do an in-text citation for a book
  14. Looking for 3 different books; we had one of them
  15. (Chat) Needed to know how to create an in-text citation for a scholarly article with multiple authors; lost the chat before I could answer her
  16. Having trouble printing; the print window would not finish calculating; had her move to another computer
  17. Looking for marketing data on a local chain restaurant
  18. Needed to know how to switch to RU Express in the print assist window
  19. Looking for 2 movies she had to watch for a nursing class: A Beautiful Mind and Rain Man
  20. Wanted to know where to check out
  21. Student had opened a file out of his email and was working on it. He closed it, then realized he didn't know where it saved. Wanted me to help him find it. I wish students would designate where to save their files instead of just clicking save and then not know where it is. We need to make some signage for this.
  22. Question about citing a paraphrase using APA style; wanted to know if it was different from a direct quote
Not too busy tonight, just steady. The library was a little over half full throughout my shift. The final run tot he end of the semester has begun.

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