Reference Questions, 1/24/2011

Here I am at the reference desk for today's two hour shift. I've been told it's been busy today, so let's see if that trend continues.

1. Student put money on his RU Express account but was still unable to print; he was not switching to RU Express in the print assist window
2. Assumed we had her textbook, we didn't. The thought to get my textbook at a library never crossed my mind as an undergrad. Just think of all the money I wasted.
3. Wanted to know how to print in color
4. (Phone) IT guy had question about when Classroom C would be available for a rebuild
5. Looking for the copier
6. Wanted to know if she got another $5 in print money at the beginning of this semester or if the $5 was just for the whole year
7. Thought he got $5 every semester for printing and wanted to know where his $5 was; I had to explain to him that the $5 was for the entire year
8. Problem with printing; didn't know he had to open the Word doc before he could print it

It was not a busy shift, but not a dead one either. The typical beginning of the semester questions persist. Textbooks and printing are always popular topics at every reference desk at the beginning of each semester.