Reference Questions, 10/27/09

Lets hope chat is not as busy as it was Sunday. Oy vey, that was a chat nightmare.

1. A student had a question about APA citations.
2. A patron needed a guest username and password.
3. A student had another question about APA citations.
4. A student was looking for his course guide on the library website.
5. A student had a question about printing.
6. A student needed to use the print card. 10 cents please. :)
7. UPDATE: The library catalog just went down. Oh no! This is going to be a long night. :(
8. (Chat) A student needed a suicide assessment tool. I directed them toward the Mental Measurements database. Thank God she didn't need the catalog.
9. A student was looking for the reserves. Circ desk, next desk on the left. :) He had been trying to look the book up in the catalog, but I told him it was down. Then he said it's on reserve, so that one was easy.
10. A student was looking for the book Evening Thoughts. Thank God for Worldcat.
11. (Chat) The student from #8, still having trouble locating his assessment tool. I suggested he search a few full text databases and he may get lucky. I'm afraid the assessment he is looking for is copyrighted. and he may have to pay to get it. :(
12. A patron needed a guest username and password.
13. A patron was having trouble with a guest computer.
14. (Chat) A student was looking for books on modern dance.
15. A student was working on a paper on "The Yellow Wallpaper" by Charlotte Perkins Gilman and depression and creativity. A very interesting topic for an ENG 105 class. I help her for a while and missed 2 chats in the process. Oh well.
16. A student had a question about how to email items he had found in a database to himself.
17. (Chat) A student was trying to search the catalog. It's still down. :( So I had to direct them to Worldcat, and explain to them how to use it.
18. Three students from Guilford College (including the one that insulted my accent a couple of months back, no I didn't forget) needed to use the guest computers for research.
19. One of the Guilford College students needed to print.
20. A student had a printing question.
21. (Chat) Lost another chat while helping #19 and #20.
22. Another printing question.
23. (Chat) A student was having trouble accessing the eHRAF World Culture database. They were because we discontinue its service.
24. (Chat) A student was looking for videos on Israeli culture.
25. (Chat) A student was looking for scholarly articles on why is prison rape prevalent.
26. A student was looking for music books and magazine articles in Billboard and Rolling Stone.

Busy night. :)