Reference Questions, 6/29/2011

Back at the desk again. GSS = Governor's School Student

1. (Phone) Wanted to know if the library had The Dirty Dozen on DVD. No we did not.
2. GSS needed a public login because her username and password had not been set up yet.
3. GSS looking for The Prince by Machiavelli
4. Student was having trouble printing from D2L. She was trying to print a PDF and was using the print icon in the tool bar instead or using the print icon from the gray bar that appears when you move your mouse pointer over the document. This is going to create a lot of fun come Fall.
5. (GSS) Wanted to know which printer he should print to and where his print out would be
6. (GSS) Wanted to know where the bathrooms are
7. (GSS) Wanted to browse our fiction books. This is always a very frustrating question. I sent her to the PS section.
8. (GSS) Wanted to know where the bathrooms are
9. (GSS) Wanted to know how to login to the computers
10. (GSS) Wanted to know how to search the catalog
11. (GSS) Wanted to know how to print from a public account
12. (GSS) Wanted to know how much printing cost
13. (GSS) Student thought her article had not printed out correctly. She didn't realize it was front and back.
14. (GSS) Looking for a stapler
15. (Chat) A librarian in Jamaica wanted some assistance with writing a collection development plan. I forwarded her request to our collection management librarian.

The Governor's School students are still keeping the questions count up.

Hours on the desk = 2