Reference Questions, 6/28/2011

It's Tuesday night and the Governor's School is in the house, so business should pick up. GSS = Governor's School Student

1. (GSS) Looking for a book on music theory
2. (GSS) Wanted to know where to check out a book
3. (GSS) Was looking for somewhere to type up something and print it
4. (GSS) Wanted to know if she had to pay for printing; no since she is in Governor's School they gave them $5 in printing money
5. (GSS) Wanted to know when we closed
6. (GSS) Wanted to know if she could check out books
7. (GSS) Wanted to know where the foreign language books are located; call number P, 4th floor
8. (GSS) Wanted to know how to log off the computers
9. (GSS) Governor's School student wanted to know how he could use a computer; use the username and password they gave you
10. (GSS) Looking for headphones
11. (GSS) Looking for headphones
12. (GSS) Looking for a book on the Balkan conflict during the 1990s. I did a search for Balkan conflict in the catalog and found the perfect e-book for her
13. (GSS) Wanted to know where his print out would print to
14. (GSS) Looking for a stapler
15. Student was printing out a 13 page paper but was printing it double sided. So he wanted to know why he was being charged for 13 pages when he was technically print out 7 sheets. I explained to him that when you print double sided it is $0.05 a sheet and single sided is $0.07 a sheet, but you still have to pay for each side of the sheet of paper.
16. (GSS) Had the call number for Kate Chopin's The Awakening and needed help finding it
17. Student was trying to print a Word doc that was larger than 8.5x11 and the printer was not letting him. I showed him how to change the size of the page and rearrange the text so it did not print outside the margins
18. (GSS) Needed help printing from Word
19. (GSS) Wanted to know if printing cost anything. She was with the Governor's School, so she had been give $5 in printing money, so no.
20. (GSS) Wanted to know where their print out would be
21. (GSS) Wanted to know how to login to the computers to use his printing money. He is a Governor's School student so I told him that he should have been given a username and password to use. He had to login with that to be able to use his allotted printing money
22. (GSS) Wanted to know where his print out would go
23. (GSS) Wanted to know if we had a graphic novel section
24. (GSS) Wanted to know where the foreign language books are located; call number P, 4th floor
25. (GSS) Looking for the book You Are What You Choose
26. (GSS) Wanted to know where to check out books
27. Patron wanted to know if Jay was working tonight. I don't know anyone by the name of Jay in the library.
    

These Governor's School students like to use the reference desk. They definitely livened the library up tonight. I haven't gotten this many questions during a shift in a long time.