Reference Questions, 8/25/09

My first day on the desk during the Fall semester. I expect mostly directional and how-to questions, nothing difficult. We'll see...

1. A student wanted to know when the new book cart would be returning to the Reading Room.
2. A student wanted to know where the reserves are kept.
3. A student came to the desk looking for a book. It is being kept on reserves.
4. (Chat) A student was looking of the link to the Research Guides by Subject.
5. A student came by with a flyer he wanted to put up in the library. We do not post flyer in the library. It was on Socialism.
6. A student was looking for her textbook in an online version.
7. A student was looking for textbooks, and also wanted to know where the Tower was that the H.E.A.T. bus picked up at.
8. A student was looking for The Tempest by William Shakespeare.
9. A student wanted to know where to find the reserves.
10. A student wanted to know where to find the reserves.
11. A student was looking for lost and found. He had lost his keys. Yikes.
12. A student was looking for the Music Library.
13. (Chat) A student was looking for the TRC.
14. A student was looking for the UNCG soccer schedule.
15. A student was looking for a textbook. He was lucky, it was on reserve.
16. A student was looking for a textbook. Not so lucky, already checked out.
17. A student was looking for Arabic language self instruction books.
18. A patron wanted to use the phone. That is not allowed. :(
19. A student was looking for an article that his professor had placed on e-reserve. However the Blackboard site was not up yet. I was able to find the article on Google Scholar, so he can access it there. I am Superwoman. :)
20. A patron was looking for a library schedule.
21. A student was looking for the book Give Me Liberty by Eric Foner.
22. A student was looking for the reserve books.
23. A student wanted to use the phone. That is not allowed. :(
24. A student didn't know what her email address was, she had never checked it, didn't know how to access Blackboard, etc. I sent her to the Superlab. I am the Queen of the Superlab referral. :)
25. A student wanted to know where she could access her free printing. Free is good on in the Superlab. Yay!
26. A student was looking for a textbook.
27. A student wanted to know what time the library closed. We are open all night. Crazy I know.
28. A student was looking for a textbook.
29. A student had a question about printing.
30. A student wanted to know where the reserves are kept.
31. A student was having trouble logging on using her Novell username and password. I sent her to the Superlab! :)
32. A student wanted to know where the bathroom was located.
33. (Chat) A student needed an article on Fresh vs. Frozen Fish.
34. A student wanted to know where he could put cash on his Spartan Card.
35. A student was looking for a textbook.

Mostly just textbook, reserve questions and directional questions, nothing too tough. I'll be back Sunday helping out a first semester ref intern. Fun times. ;)