Reference Questions, 2/19/2012

I've finally returned to work after 2 weeks out and 3 days in the hospital. Yikes. What a semester this is turning out to be. Plus it has been snowing heavily for most of the day. Because of that, I will be cutting my shift here short. I'm leaving at 6 instead of 10.

1. Looking for dry-erase markers for a whiteboard upstairs
2. Looking for the bathroom
3. (Chat) Looking for scholarly articles, they had no topic. I sent them a link to our LibGuide on scholarly articles and also created and sent them a Jing video showing them how to limit to scholarly journals in Academic Search Complete.
4. Looking for somewhere to scan some pages out of a magazine
5. Looking for the APA Workshop that was supposed to happen today. It got cancelled because of the snow. Told him about the other upcoming APA Workshops.
6. (Phone) Wanted to know how late the reference desk was going to be open today. I told them 6, because of the weather.
7. Wanted to know where her print outs would be
8. Wanted to know where to check out books
9. (Phone) Having trouble accessing an article in ASC. She was on campus and in her dorm room. It said she needed to enable cookies on her browser. She was on a Mac, so thank God I have experience with those. I walked her through how to do that and told her to try to access the article again.
10. Looking for books on criminal offenders. Wanted to write about a specific criminal but wasn't sure which one. I suggested he find a criminal he wanted to write about and then search the catalog for them. I explained the catalog and how the library's books are arranged.
11. Looking for sticky notes and scissors
12. Looking for evidence-based practice articles about surgical ICU patients and infection. The articles had to be written by a nurse. We looked in CINAHL and Mosby's. We were able to find more articles in Mosby's. Nursing questions are always so fun and complicated! :)
13. Looking for the CORE A Handbook
14. Looking for books on John Dillinger and Richard Kuklinski
15. (Chat) Looking for a scholarly article
16. (Chat) Needed to know how to find a research article
17. Wanted to know how to edit a picture in Word after he scanned it
18. (Email) Wanted to know if the university would be open tomorrow
19. Wanted to know if the university would be open tomorrow

The whole library decided to close at 6 pm. It really is getting bad out there. We may have a delay tomorrow.