Saturday, December 5, 2009

Reference Questions, 12/5/09

This is my last weekend shift of the semester. Monday is the last day of classes. Let's hope for a calm shift. I am still not 100% from my stomach illness.
  1. A student had pulled the names of the books she wanted out of the catalog, but had not written down the call numbers. She wanted me to go find the call numbers in the catalog for her, even though she had just been in the catalog and could have done it herself. Her handwriting was not the best and I kept typing in the incorrect names for the books and she never told me that what I was typing was incoreect. She just kept saying over and over that they had been in the catalog when she looked earlier. A loving interaction to start off the shift.
  2. (Phone) I had to put this person on hold because I had 2 people at the desk and when I went back he was gone.
  3. A student had a question about finding the full text of an article.
  4. (Phone) A student was having trouble printing a pdf file.
  5. A student had a question about APA in-text citations.
  6. A student needed a government document and had a question about where to find a book.
  7. A student wanted to know if the library was hiring for the winter break. I sent them to the circ desk.
  8. (Chat) A student had a question about finding scholarly articles.
  9. A student wanted to know if the library is open tomorrow.
  10. A student was looking for articles on Russia's military reform in the Concurrent Digest of the Post-Soviet Press.
  11. A student wanted to know how to access their R drive from their own computer. It's myfiles.uncg.edu
  12. (Chat) A student wanted to know what time the library closed tonight. 10:00 p.m.

I have been feeling worse as this shift has progressed. I hate the thought of having to go to the doctor about this stomach problem. I have a feeling that this is going to be a great Christmas break.

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