Reference Questions, 7/5/09

I hope the before hours phone call is not an indication of how this shift is going to go. The library was not supposed to open until 1:00 p.m. :)

1. (12:57 p.m.) (Phone) A student was having trouble locating an article that she had previously accessed. It was from 1973, in the Journal of Medical Genetics. I found it for her and emailed it to her.
2. (12:59 p.m.) A patron was having trouble filling out his ESC form via the website.
3. (1:01 p.m.) A student wanted to know where the quiet study areas are.
4. (1:15 p.m.) A student wanted to know if Dreamweaver and PhotoShop were available on the reference department computers.
5. (1:25 p.m.) (Phone) The student from #1 called back and first had a questions about how to put the article I had emailed her into her Wiki page, and second needed to access some medical encyclopedias online.
6. (2:56 p.m.) A student had a question about reserve items.
7. (3:14 p.m.) A patron needed a guest log in.
8. (3:23 p.m.) A patron needed a guest log in.
9. (3:41 p.m.) A student wanted to know where lost and found is.
10. (4:01 p.m.) (Phone) The student from #1 and #5 called back and wanted me to proofread a paragraph she had written. She emailed it to me and then called me back and I told her what was grammatically incorrect about it.

Not a bad day for a Sunday, the day after Independence Day. The library should have been closed all weekend. :P~