This is my last Thursday night of the semester on the reference desk. :) The last day of classes is this coming Monday. We're coming down to the wire. Well, I'm not. I had my last class yesterday. Plus I won Intern Jeopardy this afternoon! :)
1. (chat) A student needed to know the age at which a fetus is effected by drug use. I took this chat over from Hannah, and started looking for articles when really that is not what this student was looking for. So I switched gears and started looking elsewhere. However, before I could find the answer they closed the chat. They then came back a few minutes later and said they had found it on Wikipedia. It's 2 weeks. I love Wikipedia. It is not the devil. ;)
2. A student wanted to know where the Reading Room on the first floor was.
3. Another student got their First Card stuck in the card reader at the printer.
4. A student was looking for the book About Alice by Calvin Trillin. We only had it as an audio book, but the Greensboro Public Library has it in book form so I told him to go there and get it.
5. A student was looking for a general book about stroke.
A very slow night. I guess most people have their end of the semester projects finished. Hopefully Saturday will also be this slow.
Thursday, April 30, 2009
Monday, April 27, 2009
Reference Questions 4/27/09
The crunch continues.
1. A student was looking for lost and found.
2. A student needed help with citing a website in APA format.
3. A student needed a government document from the third floor. It took me a good 10 minutes to find it. It was in microform, so she decided she didn't want it.
4. A PhD student came in and wanted someone to help him search for articles. Actually he wanted an "assistant" to searched for articles while he was also searching for articles. Yes it involved the business school and no I was not surprised. Gerald came over and suggested he contact the subject specialist librarians.
5. A patron wanted to see the yearbook display adjacent to the reference desk.
6. A fellow library student had a question about the Dewey Decimal Classification system. I answered it to the best of my ability. Dewey is not my strong suite and I am worried about that final tomorrow! :
7. A student wanted to know where room 361 was. It is somewhere on the third floor.
8. A patron needed a guest log in.
9. A patron needed a guest log in.
10. A student had a question about printing.
11. A student needed to know the time.
12. A student was looking for a small, colorful map of NC.
13. A student wanted to check out headphones. That is done at the circulation desk.
14. (Chat) A student needed a book review for a book published in 1958. I had to pull out the old, musty Book Review Digest from 1958 in order to find a review for it.
15. (Chat) A student needed the number to the Speaking Center.
16. (Chat) A student needed to know if she could check books out and keep them over the Summer.
17. (Chat) A student wanted to know where the reference books were kept.
Numbers 14 - 17 all came at the exact same time. Talk about multitasking! This job is not for the faint of heart.
18. A student wanted to know if she could get on one of the computers in the reference department.
19. (Phone) Person on the other end wanted to speak with Marc.
A very busy night. It is to be expected this time of the semester. It will soon be over. :
1. A student was looking for lost and found.
2. A student needed help with citing a website in APA format.
3. A student needed a government document from the third floor. It took me a good 10 minutes to find it. It was in microform, so she decided she didn't want it.
4. A PhD student came in and wanted someone to help him search for articles. Actually he wanted an "assistant" to searched for articles while he was also searching for articles. Yes it involved the business school and no I was not surprised. Gerald came over and suggested he contact the subject specialist librarians.
5. A patron wanted to see the yearbook display adjacent to the reference desk.
6. A fellow library student had a question about the Dewey Decimal Classification system. I answered it to the best of my ability. Dewey is not my strong suite and I am worried about that final tomorrow! :
7. A student wanted to know where room 361 was. It is somewhere on the third floor.
8. A patron needed a guest log in.
9. A patron needed a guest log in.
10. A student had a question about printing.
11. A student needed to know the time.
12. A student was looking for a small, colorful map of NC.
13. A student wanted to check out headphones. That is done at the circulation desk.
14. (Chat) A student needed a book review for a book published in 1958. I had to pull out the old, musty Book Review Digest from 1958 in order to find a review for it.
15. (Chat) A student needed the number to the Speaking Center.
16. (Chat) A student needed to know if she could check books out and keep them over the Summer.
17. (Chat) A student wanted to know where the reference books were kept.
Numbers 14 - 17 all came at the exact same time. Talk about multitasking! This job is not for the faint of heart.
18. A student wanted to know if she could get on one of the computers in the reference department.
19. (Phone) Person on the other end wanted to speak with Marc.
A very busy night. It is to be expected this time of the semester. It will soon be over. :
Sunday, April 26, 2009
Reference Questions 4/26/09
It is crunch time. Next week is the last full week of classes. Hopefully the reference desk won't be too busy tonight on my last late night shift of the semester. I'm sure that is too much to ask for. I am here till midnight after all.
1. A student was looking for the Oxford Companion to African American authors.
2.A student wanted to know if Office 2007 was on the 15 minute express computers. It is not.
3. A student wanted to know how late the library is open. It is open all night, but the reference department closes at 11:45. p.m.
4. A GTCC student asked me if she could work in the reference department. I guess she thought someone was going to kick her out if she came in here.
5. (Chat) A student wanted to know if I knew how to edit an Adobe file. I asked what they meant. They just wanted to be able to fill out a form on Adobe. I told them that the form should automatically allow them to do it if it was that type of form. Then they wanted to know if I knew of any open source software that would let them do that. I'm a librarian not a programmer!
6. A student needed a pen.
7. A student had a question about in text citation for APA style for an electronic dictionary. I could not find it in the APA Style Manual.
8. A student had a question about the English Renaissance Theatre. She wanted to know if the Queen had to pay when she went to the theatre. I found a book that discussed Shakespeare's playhouses. I hope that has the answer she' s looking for.
9. (Chat) Another APA citation question. This one was about how to cite a journal with no author.
10. A student was looking for journal articles on the history of community based art education programs. We found a few things but nothing she was satisfied with. (those education students...) I had to refer her to Mary.
11. A student wanted to know if the Towers were open all night tonight. Yes they are.
12. (Chat) A student had a question about quoting a dissertation that they had previously written. Quoting yourself...hmm...interesting and maybe a little arrogant.
13. (Chat) A student needed to find how many penguin breeds there are. For some reason we no longer have Encyclopedia Britannica online, so I had to use the Oxford Reference database.
14. While I was in the middle of that chat someone from the circulation desk sent a student over to me after they told her that a book by Toni Morrison would be in my section. So I had to stop the chat I was in and look up her book and then direct her where she needed to be.
15. They made the announcement that the front half of the library would be closing at midnight and a student needed to know where she could go to stay. I told her to go to the Towers. Of course she didn't know what I was talking about.
Not as busy as it could have been. I'm sure tomorrow will be horrible. :(
1. A student was looking for the Oxford Companion to African American authors.
2.A student wanted to know if Office 2007 was on the 15 minute express computers. It is not.
3. A student wanted to know how late the library is open. It is open all night, but the reference department closes at 11:45. p.m.
4. A GTCC student asked me if she could work in the reference department. I guess she thought someone was going to kick her out if she came in here.
5. (Chat) A student wanted to know if I knew how to edit an Adobe file. I asked what they meant. They just wanted to be able to fill out a form on Adobe. I told them that the form should automatically allow them to do it if it was that type of form. Then they wanted to know if I knew of any open source software that would let them do that. I'm a librarian not a programmer!
6. A student needed a pen.
7. A student had a question about in text citation for APA style for an electronic dictionary. I could not find it in the APA Style Manual.
8. A student had a question about the English Renaissance Theatre. She wanted to know if the Queen had to pay when she went to the theatre. I found a book that discussed Shakespeare's playhouses. I hope that has the answer she' s looking for.
9. (Chat) Another APA citation question. This one was about how to cite a journal with no author.
10. A student was looking for journal articles on the history of community based art education programs. We found a few things but nothing she was satisfied with. (those education students...) I had to refer her to Mary.
11. A student wanted to know if the Towers were open all night tonight. Yes they are.
12. (Chat) A student had a question about quoting a dissertation that they had previously written. Quoting yourself...hmm...interesting and maybe a little arrogant.
13. (Chat) A student needed to find how many penguin breeds there are. For some reason we no longer have Encyclopedia Britannica online, so I had to use the Oxford Reference database.
14. While I was in the middle of that chat someone from the circulation desk sent a student over to me after they told her that a book by Toni Morrison would be in my section. So I had to stop the chat I was in and look up her book and then direct her where she needed to be.
15. They made the announcement that the front half of the library would be closing at midnight and a student needed to know where she could go to stay. I told her to go to the Towers. Of course she didn't know what I was talking about.
Not as busy as it could have been. I'm sure tomorrow will be horrible. :(
Thursday, April 23, 2009
Reference Questions 4/23/09
We're down to the wire now. Next week is the last week of classes. Will in reflect in tonight's reference questions? Find out next on this episode of Irma Knows Best. :)
1. A high school student needed help finding sources for a research paper for a Western Civics class she is taking at GTCC. Her topic was Livia (who was married to the Emperor Augustus) the Roman empress. She had never written research paper before and I worked with her for 40 minutes or so. She needed books, reference sources, journal articles, etc.
2. A student was looking for sources on the migration of the Hmong people in Southeast Asia. She also needed information about their music and rituals. Most of the books on the Hmong people were checked out. Must be a popular topic.
3. (Chat) A student asked how to look for books. They then said it was a joke. Why they thought that was funny I have no idea.
4. The Western Civics student returned with more questions about journal articles.
5. (Phone) A student had a question about a collaboratory she had reserved. She wanted to know if it had a DVD player. It didn't but it had a computer.
6. (Chat) A student was having trouble opening a MS Works file. She then came up to the reference desk and I went over there and the file magically opened. While I was over there I helped another student with an Excel question. This one counts for at least 3 questions. :)
7. A student needed a book on obesity for a Power Point presentation.
8. The GTCC student returned looking for primary sources. We found something Plutarch had written that she could use.
9. A fellow library student had a question about the Library of Congress Classification vs. the Dewey Decimal Classification. :) That I can help with.
10. (Chat) Student was looking for books on the Wilmington Ten. We only had 1 and it was checked out. I was only able to find 1 article about the subject that we had access to. There were only 2 others.
11. (Chat) Student had a question about genealogies. This chat popped up the same time the other did. I wasn't able to help the one with the genealogy. I guess he left before I could get back with him. The multi-chat window screwed up and I believe it cut him off.
12. A graduate student was looking for some books we did not have in the library. I introduced him to the wonderful service that is ILL.
13. A patron needed a guest log in.
14. A student wanted to know if he could check out journals. Well, most of them are available online. Confused much?
15. A student wanted to know how to reserve collaboratories.
It's not reflected in the numbers, but we were slammed. I was with some of these people for at least 20 minutes or more. The end of the semester crunch is upon us. However, it's sad, no one asked a Shakespeare question today on his day of birth. :( There's a good possibility that I could have answered it too.
1. A high school student needed help finding sources for a research paper for a Western Civics class she is taking at GTCC. Her topic was Livia (who was married to the Emperor Augustus) the Roman empress. She had never written research paper before and I worked with her for 40 minutes or so. She needed books, reference sources, journal articles, etc.
2. A student was looking for sources on the migration of the Hmong people in Southeast Asia. She also needed information about their music and rituals. Most of the books on the Hmong people were checked out. Must be a popular topic.
3. (Chat) A student asked how to look for books. They then said it was a joke. Why they thought that was funny I have no idea.
4. The Western Civics student returned with more questions about journal articles.
5. (Phone) A student had a question about a collaboratory she had reserved. She wanted to know if it had a DVD player. It didn't but it had a computer.
6. (Chat) A student was having trouble opening a MS Works file. She then came up to the reference desk and I went over there and the file magically opened. While I was over there I helped another student with an Excel question. This one counts for at least 3 questions. :)
7. A student needed a book on obesity for a Power Point presentation.
8. The GTCC student returned looking for primary sources. We found something Plutarch had written that she could use.
9. A fellow library student had a question about the Library of Congress Classification vs. the Dewey Decimal Classification. :) That I can help with.
10. (Chat) Student was looking for books on the Wilmington Ten. We only had 1 and it was checked out. I was only able to find 1 article about the subject that we had access to. There were only 2 others.
11. (Chat) Student had a question about genealogies. This chat popped up the same time the other did. I wasn't able to help the one with the genealogy. I guess he left before I could get back with him. The multi-chat window screwed up and I believe it cut him off.
12. A graduate student was looking for some books we did not have in the library. I introduced him to the wonderful service that is ILL.
13. A patron needed a guest log in.
14. A student wanted to know if he could check out journals. Well, most of them are available online. Confused much?
15. A student wanted to know how to reserve collaboratories.
It's not reflected in the numbers, but we were slammed. I was with some of these people for at least 20 minutes or more. The end of the semester crunch is upon us. However, it's sad, no one asked a Shakespeare question today on his day of birth. :( There's a good possibility that I could have answered it too.
Monday, April 20, 2009
Reference Questions 4/20/09
Here are the reference questions for Monday, April 20, 2009.
1. A student had found a flash drive someone had left behind.
2. A student needed help with how to find some scholarly journal articles on crack and African-Americans. She had never used the databases before and needed help with where to go and how to search them.
3. A student needed 2 sheets of plain paper.
4. (Chat) A student needed to know where to find some literary criticism for "The way to the rainy mountain."
5. A student was looking for Gerald.
6. A student was looking for the lost and found.
7. A student needed help finding a book in the reference room.
8. (Chat) Student wanted the number to the circulation desk.
9. (Phone) A student needed help finding an unpublished dissertation.
10. A student needed a government document. The document was concerning economic development on Indian Reservations.
11. A student was looking for an article in the journal Cancer.
12. A patron needed a guest log-in.
13. A student paid for 35 copies they had gotten off of a microfilm machine. How nice of them. :)
14. A student needed help with a microfilm machine.
15. A patron needed a guest log-in.
16. A student wanted to know if you could drink water in the reference room.
All in all a steady night.
1. A student had found a flash drive someone had left behind.
2. A student needed help with how to find some scholarly journal articles on crack and African-Americans. She had never used the databases before and needed help with where to go and how to search them.
3. A student needed 2 sheets of plain paper.
4. (Chat) A student needed to know where to find some literary criticism for "The way to the rainy mountain."
5. A student was looking for Gerald.
6. A student was looking for the lost and found.
7. A student needed help finding a book in the reference room.
8. (Chat) Student wanted the number to the circulation desk.
9. (Phone) A student needed help finding an unpublished dissertation.
10. A student needed a government document. The document was concerning economic development on Indian Reservations.
11. A student was looking for an article in the journal Cancer.
12. A patron needed a guest log-in.
13. A student paid for 35 copies they had gotten off of a microfilm machine. How nice of them. :)
14. A student needed help with a microfilm machine.
15. A patron needed a guest log-in.
16. A student wanted to know if you could drink water in the reference room.
All in all a steady night.
Thursday, April 16, 2009
Reference Questions 4/16/09
And now for the Thursday edition of Irma knows best...
1. Student was looking for a reference book that listed all the books in the Bodley Head Quarto series. Nancy F. was still here so I referred the student to her. Come to find out there is a reference book perfect for this. Titles in Series.
2. A student was looking for Gerald, luckily he was still here.
3. A student was looking for scholarly journal articles and books on the portrayal of Christians in the media.
4. A student was looking for issues of Ladies Home Journal from 1925 and 1952.
5. A student was looking for books on fire and mythology.
6. (Chat) A student needed to access an article and wasn't familiar with how to use Journal Finder.
7. A student was looking for issues of Better Homes and Gardens from 1925 and 1952.
8. A patron needed to get access to checkout materials in order to study for the Praxis.
We had someone in here tonight that might have wandered off from a group home or something. You couldn't understand what he was saying and no one could make sense of what he wanted. He wasn't bothering any students just the security and staff. The police had to be called. I guess they took care of it.
Monday, April 13, 2009
Reference Questions 4/13/09
It is Irma Minerva time once again. :)
1. Student wanted to know if she could talk while in the reference room. It amuses me how some people think you cannot talk in the library. Then there are the people who walk in here yelling. :) 2. Student needed help printing.
3. Student wanted suggestions on how to search for books and articles on child molestation.
4. More helping with printing.
5. Student was looking for the volume of Plutarch's Lives that talks about Pompey.
6. A student was looking for bound copies of magazines such as Good Housekeeping and Ladies Home Journal. She needed issues that predate World War I and that follow.
7. Student was looking for the book I Love Dollars and Other Stories from China.
8. (Chat) A student had a questions about parenthetical citations in APA.
9. A patron needed some British magazines that were on microfilm and microfiche.
10. A patron needed a guest log-in.
11. A patron needed a guest log-in.
12. Student had a question about MLA citations.
13. A patron needed a guest log-in.
14. A student was looking for the book The Mis-education of the Negro. It was checked out. :( He said he was just going to go buy it an Amazon.
15. Student accidentally stuck their debit card into the First Card reader and it got stuck. We eventually got it out.
16. I just had my first rude patron. She was a graduate student in the School of Ed and she knew everything, got mad when I tried to perform the reference interview, was really having a bad day. She was having trouble accessing an article. Anyway the library does not have access to that journal for the dates she needs it for. She was saying how terrible the library is and how horrible ILL is. She was also complaining about always having to go to the public library to get what she needed. She said they were the only ones that would help her. Poor thing also had no idea that the library has databases that are tailored to education students and their needs. She went away mad. Oh well, this is why I want to work in technical services.
Truthfully, though I've been working on that Reference Desk since January 22, 2009, and tonight was the first time I had to interact with a rude student. I guess I can't complain too much.
1. Student wanted to know if she could talk while in the reference room. It amuses me how some people think you cannot talk in the library. Then there are the people who walk in here yelling. :) 2. Student needed help printing.
3. Student wanted suggestions on how to search for books and articles on child molestation.
4. More helping with printing.
5. Student was looking for the volume of Plutarch's Lives that talks about Pompey.
6. A student was looking for bound copies of magazines such as Good Housekeeping and Ladies Home Journal. She needed issues that predate World War I and that follow.
7. Student was looking for the book I Love Dollars and Other Stories from China.
8. (Chat) A student had a questions about parenthetical citations in APA.
9. A patron needed some British magazines that were on microfilm and microfiche.
10. A patron needed a guest log-in.
11. A patron needed a guest log-in.
12. Student had a question about MLA citations.
13. A patron needed a guest log-in.
14. A student was looking for the book The Mis-education of the Negro. It was checked out. :( He said he was just going to go buy it an Amazon.
15. Student accidentally stuck their debit card into the First Card reader and it got stuck. We eventually got it out.
16. I just had my first rude patron. She was a graduate student in the School of Ed and she knew everything, got mad when I tried to perform the reference interview, was really having a bad day. She was having trouble accessing an article. Anyway the library does not have access to that journal for the dates she needs it for. She was saying how terrible the library is and how horrible ILL is. She was also complaining about always having to go to the public library to get what she needed. She said they were the only ones that would help her. Poor thing also had no idea that the library has databases that are tailored to education students and their needs. She went away mad. Oh well, this is why I want to work in technical services.
Truthfully, though I've been working on that Reference Desk since January 22, 2009, and tonight was the first time I had to interact with a rude student. I guess I can't complain too much.
Sunday, April 12, 2009
Reference Questions 4/12/09, Easter
Yes, I am working the desk from 8:00 p.m. to 12:00 a.m. on Easter Sunday. This library was closed on Friday, but open on Sunday, makes tons of sense. Anyway, Irma never sleeps so here we go.
1. Student needed articles with pictures on interior architecture and the use of silk, marble and seagrass.
2. Student wanted to know if textbooks were on reserve here. Ok, first off reserves are at the Circulation Desk. Second, unless your professor put it on reserve it is not on reserve.
3. A student was having problems with the printer in the reading room. Sometimes all it takes is a little violence, I slammed their card in the card reader and it finally worked. ;)
4. A student was having problems printing off of Blackboard.
5. (Chat) A student was having trouble accessing a journal article. Seems that we do not have access to the journal she wanted, even though it looks like we should. Before I could suggest an alternative way of getting the article she logged out of the chat.
6. Another student having trouble printing off of Blackboard. Blackboard is a pain in the butt.
7. (Chat) A student needed help accessing an e-book.
Slow night, but it was Easter so that was to be expected.
1. Student needed articles with pictures on interior architecture and the use of silk, marble and seagrass.
2. Student wanted to know if textbooks were on reserve here. Ok, first off reserves are at the Circulation Desk. Second, unless your professor put it on reserve it is not on reserve.
3. A student was having problems with the printer in the reading room. Sometimes all it takes is a little violence, I slammed their card in the card reader and it finally worked. ;)
4. A student was having problems printing off of Blackboard.
5. (Chat) A student was having trouble accessing a journal article. Seems that we do not have access to the journal she wanted, even though it looks like we should. Before I could suggest an alternative way of getting the article she logged out of the chat.
6. Another student having trouble printing off of Blackboard. Blackboard is a pain in the butt.
7. (Chat) A student needed help accessing an e-book.
Slow night, but it was Easter so that was to be expected.
Thursday, April 9, 2009
Reference Questions 4/9/09
Here we go, another fun filled evening at the Jackson Library Reference Desk. Good Friday (oh, sorry I mean Spring Holiday) is tomorrow so I get off at 7:00 p.m. instead of 9:00 p.m. :) And to top it off I am the president-elect of LISSA. :-D Anyway, here are the questions in the order of their appearance.
1. Student wanted to know where the Basement was.
2. (Chat) Patron needed to search for an article in Newsweek or The Economist. It ended up being an article about "Plan Columbia" which was a plan by the government to quell drug smuggling. No luck in Newsweek finding an article so I went to Wikipedia and looked in the notes section and found an article that would be perfect from Newsweek International. Score one for the Wiki. :)
2. (Chat) Patron needed to search for an article in Newsweek or The Economist. It ended up being an article about "Plan Columbia" which was a plan by the government to quell drug smuggling. No luck in Newsweek finding an article so I went to Wikipedia and looked in the notes section and found an article that would be perfect from Newsweek International. Score one for the Wiki. :)
3. A patron wanted to know if we had anymore tax forms other than the ones we had out.
4. Student wanted to know if he could post flyers in the library.
4. Student wanted to know if he could post flyers in the library.
5. Student wanted to search the MLA job listings, but you have to be a member of MLA to do that. She said she knew that it could be done from the library. However, Lynda told her that she need to get the password from the department. (I am assuming the English Department.)
6. Student wanted to know if we had headphones at the reference desk. No, they are kept at the Circulation Desk.
7. Student looking for the Peking Review from 1967 on microfilm.Considering my shift was cut by 2 hours this was a pretty steady night. Tomorrow I leave for Staunton, VA and lots of ASC fun. :)
LISSA President-Elect
As of this afternoon I am officially the president-elect of the Library and Information Studies Student Association. I must be crazy for wanting this position, but I'll worry about that next semester when I'm actually president. Right now I'm happy about it and my resume is as well. :) As my grandmother likes to say, "Life is good." :) (for now...)
Monday, April 6, 2009
Reference Questions 4/6/09
It's Irma Minerva time. It's Monday on the Reference Desk. :) I ate nothing out of the ordinary today so hopefully I will have a boring calm evening on the desk.
1. Patron wanted to know if it was free to park on College Ave. after 5. (Don't know)
2. Student wanted to know where the art books are. (It amazes me how everyone thinks this is the Barnes & Nobles where each subject has a section. Let's do it the hard way.)
3. Student needed primary and secondary sources on US and Venezuela relations.
4. (Chat) Student needed articles on swing dancing. (On this chat for over 30 minutes. It is so hard to explain things over chat sometimes.)
5. Student wanted to know where the elevator was.
6. Student needed monologue books. (Those are popular.)
7. Monologue girl needed to find the monologue she wanted.
8. Student (who beyond reeked of cigarette smoke) needed to find the microfilm for a journal that he swears we have. I could not find it.
9. A patron needed a guest log in.
10. Student needed help with Excel.
11. (Chat) Patron needed help finding info on the prison system, judicial system and deviance in Russia. I asked if they were looking for books or articles and they never answered back.
12. Student had reserved some microfilm and was there to view it.
13. Patron was looking for Communication and persuasion : central and peripheral routes to attitude change by Richard E. Petty. (Funny, I know.)
14. Patron needed a guest log in.
15. Student wanted to know where they could get notebook paper.
16. Student wanted to know where to go to look up books.
17. Student was looking for 5 sources on the infrastructure of Sao Paulo, Brazil and Shanghai, China.
18. Student needed to know where to find a book.
19. Student was looking for some very old magazines, and wanted to browse the Stacks. (That sounds like a new form of torture.)
We had a fairly busy night. There were several people who came up while I was helping others and they had to be referred to Gerald or Mark. Fun times as always.
1. Patron wanted to know if it was free to park on College Ave. after 5. (Don't know)
2. Student wanted to know where the art books are. (It amazes me how everyone thinks this is the Barnes & Nobles where each subject has a section. Let's do it the hard way.)
3. Student needed primary and secondary sources on US and Venezuela relations.
4. (Chat) Student needed articles on swing dancing. (On this chat for over 30 minutes. It is so hard to explain things over chat sometimes.)
5. Student wanted to know where the elevator was.
6. Student needed monologue books. (Those are popular.)
7. Monologue girl needed to find the monologue she wanted.
8. Student (who beyond reeked of cigarette smoke) needed to find the microfilm for a journal that he swears we have. I could not find it.
9. A patron needed a guest log in.
10. Student needed help with Excel.
11. (Chat) Patron needed help finding info on the prison system, judicial system and deviance in Russia. I asked if they were looking for books or articles and they never answered back.
12. Student had reserved some microfilm and was there to view it.
13. Patron was looking for Communication and persuasion : central and peripheral routes to attitude change by Richard E. Petty. (Funny, I know.)
14. Patron needed a guest log in.
15. Student wanted to know where they could get notebook paper.
16. Student wanted to know where to go to look up books.
17. Student was looking for 5 sources on the infrastructure of Sao Paulo, Brazil and Shanghai, China.
18. Student needed to know where to find a book.
19. Student was looking for some very old magazines, and wanted to browse the Stacks. (That sounds like a new form of torture.)
We had a fairly busy night. There were several people who came up while I was helping others and they had to be referred to Gerald or Mark. Fun times as always.
Thursday, April 2, 2009
Reference Desk 4/2/09
This should be a fun night. I tried a new restaurant just off campus before coming to the library today and guess what...it made me sick. :( I will NEVER eat at Jack's again! Anyway on to more important things...Irma Minerva to the rescue. On this episode of Reference Desk...
1. Student was searching (alloparenting of primates) the Web of Science and needed to know how to access the actual articles. All Web of Science lists are abstracts. Journal Finder to the rescue.
2. Students were looking for books by Eric Jerome Dickey. They were all checked out. He's either popular, or some class is studying his novels.
Jenny just came on the desk with me...if anything I'm feeling worse. She's going to go eat her dinner then when she comes back I'm going to go home. :(
3. Student was looking for books on global and American fashion for a debate. A strange topic for a debate indeed.
4. Student (same one from #1) needed help with Word 2007. Doesn't everybody?
5. Student looking for books on reserve. They always come here first. The reserves are at the Circulation desk though.
6. Patron wanted to know if you could print on the express computers...no you cannot.
Ok, I'm going home now. Hopefully I'll feel better soon. :(
1. Student was searching (alloparenting of primates) the Web of Science and needed to know how to access the actual articles. All Web of Science lists are abstracts. Journal Finder to the rescue.
2. Students were looking for books by Eric Jerome Dickey. They were all checked out. He's either popular, or some class is studying his novels.
Jenny just came on the desk with me...if anything I'm feeling worse. She's going to go eat her dinner then when she comes back I'm going to go home. :(
3. Student was looking for books on global and American fashion for a debate. A strange topic for a debate indeed.
4. Student (same one from #1) needed help with Word 2007. Doesn't everybody?
5. Student looking for books on reserve. They always come here first. The reserves are at the Circulation desk though.
6. Patron wanted to know if you could print on the express computers...no you cannot.
Ok, I'm going home now. Hopefully I'll feel better soon. :(
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