Reference Questions, 7/5/2012

I have been so terrible about posting. I need to get back in the habit. I've been accepted to ACRL's 2012 Immersion Teacher Track (July 22-27, 2012), and I plan to blog about my experiences there. Hopefully that will get me back in the swing of things. :) But for now, we have summer reference questions! We have governor's school going on this month, so we are a little busier than normal.

1. A patron had locked keys in his car and wanted me to contact campus police to see if they could help him. I did and they could. 
2. Looking for the paper recycling bin
3. Student wanted to know how to use the electronic stapler 
4. Looking for the doi in a Cochrance review
5. Wanted to know how to cite a Cochrane review in APA. I found the answer here: http://blog.apastyle.org/apastyle/2012/01/how-to-cite-cochrane-reviews-in-apa-style.html
6. Had question about how to format an APA bibliography, how to save a Word doc as a PDF and how to get his articles in the D2L dropbox
7. Wanted to  know how to retrieve his ILLed articles 
8. Wanted to know if he needed his student ID to check out books
9. Looking for the place to check out books
   

Reference Questions, 4/4/2012

I have been falling off on my postings of reference questions. We have just been so busy this semester and I've been lazy. :)

1. Looking for some headphones
2. Wanted to know where to check out books
3. Needed help citing an online report in APA
4. Wanted to know where she could check out some markers for the whiteboard
5. Had a question about citing a website in APA
6. (Chat) Had a question about citing a PPT in APA
7. Wanted to see the APA Style Guide
8. Looking for a trash can

Only 4 weeks until final exams. I'll be so glad to have another semester in the books.

Reference Questions, 3/14/2012

It's another Wednesday night at the reference desk...

1. (Chat) Wanted to know how to cite a website in APA
2. (Email) Wanted to know how to cite a flyer that they used in a research paper in APA
3. Needed some scissors
4. (Chat) Wanted to know how to create an in-text citation for a website they had cited
5. (Email) Wanted to know how to cite PowerPoint slides in APA
6. Looking for books on iron and biochemistry
7. Wanted to hang up flyers in the library
8. Needed help scanning something
9. Wanted to know how long ILL takes for articles

Reference Questions, 3/1/2012

I have two shifts today. Let's see what happens...

1. (Chat) Another CORE 201 "scavenger hunt." This time concerning North Korea.
2. (Chat) Message from a student in a library class that was being taught. Shalin must have been covering the chat service and one of the students wanted to try it out.
3. (Chat) Message from a student in a library class that was being taught. Lisa must have been covering the chat service and one of the students wanted to try it out.
4. (Chat) Looking for a book, didn't have it, walked him through ILL
5. Looking for a book of 3 part plays

Round 2

1. Wanted to know if he could request an item thru ILL online.
2. Student from the "branding" class we all love. I spent over 30 minutes with her and really wasn't able to find much. So frustrating.

I'm off tomorrow, so it's a 3 day weekend for me. WooHoo!

Reference Questions, 2/29/2012

Here we go with some Leap Day reference questions! :)

1. (Chat) Looking for information on Columbia
2. Looking for the copier
3. Looking for the lost and found
4. Wanted to know where to return a book she'd check out
5. Looking for the RU Express machine
6. (Chat) Looking for sources for a textual analysis on public relations
7. (Chat) Wanted to know how to do a bibliography in Chicago style
8. (Chat) Wanted to know where to find books and what databases and journals would be good for finding sources on the Mexican Drug War; this is for a CORE 201 scavenger hunt
9. (Email) Wanted to know where to find books and what databases and journals would be good for finding sources on the Mexican Drug War; this is for a CORE 201 scavenger hunt. (This is the 3rd time I've answered this question this week.)
10. Wanted to know where to find books and what databases and journals would be good for finding sources on the Iranian Revolution; this is for a CORE 201 scavenger hunt

Reference Questions, 2/21/2012

Two shifts on the desk today.

1. Looking for the AP (Associated Press) style guide
2. Looking for the APA style guide
3. Needed help with the copier; that's a Front Desk problem
4. Needed help citing a chapter in an edited book in APA; also showed him how to mine an article
5. Needed help scanning. Also showed her how to use Paint to crop pictures.
6. Looking for scholarly articles on empowerment and minority groups for a social work class; showed her the social work databases and walked her through how to use them
7. A guy came (flashing his badge) in who was interviewing students for the FBI and he wanted to comendeer one of our classrooms for these interviews. This type of request was above my pay grade so I retrieved my supervisor to assist him.
8. Had a question about how to cite a book in APA
9. Needed help finding a book
10. Looking for A princess of Mars by Edgar Rice Burroughs
11. Paper wasn't printing; didn't have enough money on her printing account

First shift was very busy, but I love it when students appreciate the help you give them. :)

1. Needed to use the lock down browser.

Very slow second shift, not that I'm complaining. :)

Reference Questions, 2/19/2012

I've finally returned to work after 2 weeks out and 3 days in the hospital. Yikes. What a semester this is turning out to be. Plus it has been snowing heavily for most of the day. Because of that, I will be cutting my shift here short. I'm leaving at 6 instead of 10.

1. Looking for dry-erase markers for a whiteboard upstairs
2. Looking for the bathroom
3. (Chat) Looking for scholarly articles, they had no topic. I sent them a link to our LibGuide on scholarly articles and also created and sent them a Jing video showing them how to limit to scholarly journals in Academic Search Complete.
4. Looking for somewhere to scan some pages out of a magazine
5. Looking for the APA Workshop that was supposed to happen today. It got cancelled because of the snow. Told him about the other upcoming APA Workshops.
6. (Phone) Wanted to know how late the reference desk was going to be open today. I told them 6, because of the weather.
7. Wanted to know where her print outs would be
8. Wanted to know where to check out books
9. (Phone) Having trouble accessing an article in ASC. She was on campus and in her dorm room. It said she needed to enable cookies on her browser. She was on a Mac, so thank God I have experience with those. I walked her through how to do that and told her to try to access the article again.
10. Looking for books on criminal offenders. Wanted to write about a specific criminal but wasn't sure which one. I suggested he find a criminal he wanted to write about and then search the catalog for them. I explained the catalog and how the library's books are arranged.
11. Looking for sticky notes and scissors
12. Looking for evidence-based practice articles about surgical ICU patients and infection. The articles had to be written by a nurse. We looked in CINAHL and Mosby's. We were able to find more articles in Mosby's. Nursing questions are always so fun and complicated! :)
13. Looking for the CORE A Handbook
14. Looking for books on John Dillinger and Richard Kuklinski
15. (Chat) Looking for a scholarly article
16. (Chat) Needed to know how to find a research article
17. Wanted to know how to edit a picture in Word after he scanned it
18. (Email) Wanted to know if the university would be open tomorrow
19. Wanted to know if the university would be open tomorrow

The whole library decided to close at 6 pm. It really is getting bad out there. We may have a delay tomorrow.