Reference Questions, 12/21/2010

I'm here at the reference desk for the lunch shift. There are actually a couple of people in here. I don't know who they are or why they are here. Maybe they'll ask me a question.

1. One of our regulars jammed the stapler

Yep another yawner of a shift. So glad tomorrow is the last day.

Reference Questions, 12/20/2010

Well, it's Christmas week, and here I am on the reference desk. Graduation was Saturday and there is no one here. I wonder about days like these sometimes.

1. Wanted to know what time we closed today and if we were open on Wednesday

I'm surprised I got one question. ;) I'll be back at 3.

And here we go again.

1. Looking for the PR 1100s

Got 1 question right before my shift was up. (Shocking I know.)

Reference Questions, 12/14/2010

Tuesday night on the reference desk. Exam week is in full swing. Let's see how things go.

1. (Chat) APA question
2. Having trouble printing
3. Having trouble printing
4. Wanted to know where the printouts go when you print
5. (Chat) Drive by chatting; typed in a ;) and then left

It was a very slow shift. And I'm tired and hungry. Time to go home.

Reference Questions, 12/13/2010

It's the first day of exam week here at the reference desk. This is the first shift of the day, and there are more students than normal here in library for this time of day. Students are running out of time to procrastinate.

While the library had more traffic, that traffic was not coming to the reference desk. I guess it's too early to ask questions.

Reference Questions, 12/8/2010

Today is the library's Christmas party for the student workers. I've spent most of the morning at the party monitoring the food and telling the students how much we appreciate all of their hard work. What a lovely job to have. Now it's time for shift #1 of the 2 shifts I have today.

1. Student had lost the ppt she had been working on. She opened it from her email so it was saving to a temp folder that then got erased when she closed the program. So the file was lost. I always feel so bad for the student when this happens.
2. (Chat) Wanted to know how to cite an article in APA that didn't have an issue number
3. Needed help formatting a picture that she was trying to upload to her RU portfolio
4. Had a question about capitalization in references he'd created using APA
5. Wanted to know how to cite a journal article in APA
6. Wanted to know how to cite a journal article in APA
7. Wanted a paper clip
8. Wanted to know how to cite a journal article in APA

This was a busy shift. I saw several of the ESHE students that I taught last week. (Their assignment is due today at 1.)

Now onto the 2 hour shift.

1. Wanted to know where they could print in color
2. Wanted to know if the color prints came out of the RU Express account
3. Looking for the journal Genomics
4. Someone had stolen her coat; I sent her to lost and found, hopefully someone had just picked it up and turned it in there
   
5. Looking for a photocopier
6. Wanted to know where they could print in color
7. Wanted help using the scanner
   
8. Looking for the archivist's office
9. Looking for his color print outs
10. Wanted to know where print outs went if you are printing in a classroom
11. Professor needed help creating formulas in Excel; I'm glad I have so much experience with spreadsheets
12. Needed help finding a book on the shelves
13. Looking for the bathroom
14. Word froze up on a student when he tried to print; I used my magical powers to get it to un-freeze
    
15. Wanted to know how to get to the center of the page on a Word doc
16. Looking for the DVD Race: The power of illusion
17. Having trouble printing double sided on the Macs
18. Paper jam in one of the printers

A record shift. Friday is the last day of classes, and students are rushing to get all of their last minute projects completed.

Reference Questions, 12/7/2010

This is the last week of classes. Exams start next week and we have a full house people. Let's see what this shift might bring.

1. (Chat) Wanted to know how to cite an online market research report in APA
2. Wanted to know where they could go to put money in to there RU Express account
3. Wanted to know if they could print if they had money in their RU Express account
4. Wanted to know how to use the scanner
5. Wanted help finding a research article for an Exercise Science class. (I believe this student was from the class I taught last week, and considering the questions he was asking, he didn't pay attention when I was going over this!! But that's what I'm here for.:])
6. Looking for a textbook
7. Wanted to know how to print in color

It was a nice steady (but not too crazy) shift. I'm so glad to see the end of the semester.

Reference Questions, 12/6/2010

It's the last week of classes, and it's 8:00 a.m. on the reference desk. I see 2 students in the library right now. Should be a rocking shift. ;)

No questions again. Well, this is much what I expected. It's too early for students to be asking questions. :) I have 2 shifts today.I'm sure the second one will be a little bit more lively.

Shift #2: 2:00 p.m.

1. Wanted to borrow some scissors
2. Wanted to borrow some scissors
3. (Chat) Looking for the APA LibGuide
4. Looking for glue and white out
5. Having problems printing from a Mac
6. Question about how to use the scanners
7. (Chat) APA question about creating a reference for a website.

Things were a little more lively in the second shift. Of course that chat came with 3 minutes left in my shift and lasted for another 10 minutes.

Reference Questions, 12/2/10

Winter has arrived. We have a chance of snow for the rest of the week. It basically snowed all day yesterday with no accumulation. Did I mention it is absolutely freezing outside? Well at least I'm at the reference desk and not out there, and I'm off tomorrow since I worked last Sunday. WooHoo! 3 day weekend!

1. Wanted to borrow some scissors
2. Paper jam in a printer
   

A very slow shift. There are not too many people here int he library yet. It's too cold outside!

Reference Questions, 12/1/10

I just can't get away from this reference desk. Here I am again 11 hours after I left. Sigh. Today at 1:00 I have to trek across campus in the snow and wind (yes it is snowing) to teach an instruction class to 56 students. Yay me! Oh, and I'm going to the dentist this afternoon for a crown. Can this day get any better?

1. Looking for a book; had the call number just needed to know what floor it was on
2. Wanted to know where the Special Collections are; she was looking for a book that was located there; I explained to her that she needed to contact the archivist to gain access to that book
3. Looking for change for a dollar
4. Could not get her paper to print
5. Wanted to know how to get upstairs
6. Looking for books on farming in Southern CA
7. Student had a question about the plagiarism checker SAFE that is on WebCT; I told her she needed to email her professor
   

The first hour passed with only 1 question. Got a few more questions in the second hour. Oh, I am so tired.