Reference Questions, 1/27/10

Back for another fast paced day shift. I expect to get more reference questions today than I did last week.

1. A student was looking for issues of Time magazine from the 1950's.
2. A student was looking for the reserves.
3. A student was looking for articles on catering.
4. A student wanted to where she could find books with the call letter J.
5. A student needed to watch an online movie for a class and wanted to know if she could use the computers in the ref department to do that.
6. A student was looking for a thesaurus she could check out
7. A student was looking for a textbook.
8. A student was looking for the ILL office.
9. A student was looking for a book of criticism on the poetry of Robert Lowell.
10. A student had a question about wireless printing in the library.
11. Three students were looking for LIBR 032.
12. A student wanted to know if you could check out magazines or if you could photocopy from them.
13. A librarian needed a guest username and password to test something out.
14. A student was looking for books on weather.
15. Two students were looking for the new books.
16. A student was looking for an article from the New York Times from 1950.
17. A student wanted to know where to go to get his laptop certified for use in the classroom. Huh?
18. (Phone) A patron was looking from a guy names Alston Noah or Noah Alston. He was in the Confederate Army, 3rd Cavalry in Texas during the Civil War. The guy does not exist. Strange call.
    
19. A student was looking for the reserves.
20. A student was looking for the reserves.
21. A student was looking for a mailbox.

Not as crazy as it was last week. Even got several real reference questions. :) I'll be back Sunday night.

Reference Questions, 1/23/10

The first Saturday of the semester and here I am on the reference desk. Oh what fun. ;) At least I'm sitting on the low desk. Jason wanted to stay on the high desk. Fine with me. It should be a slow shift anyway.

1. A student needed to reset her Novell username and password. I sent her to the SuperLab.
2. (Phone) A question about the library's hours.
3. (Phone) A librarian from GPL called and wanted to know if a GTCC student could come and use our computers to work on a math lab for a class. That is what the guest computers are for. :)
Moved up to the high desk so Jason could go grab some lunch.

4. (Phone) Gerald called to check on something Jason had called him about.
5. A patron needed a username and password for a guest computer.
6. A student wanted to know if this was the reference section and if she was allowed to go in and look for a book. These people always make me smile. They respect the books.
7. (Chat) A student wanted to know if they should use the same topic for two different assignments.
8. A WSSU nursing student was looking for books on nursing theory.
9. A nursing student was looking for research articles on art therapy and children.
   

This may have been the slowest shift i have ever had during a semester. I am not complaining.

Reference Questions, 1/20/10

My first shift of the semester. I am now on during the day, Wednesdays from 11-2. Let the questioning and the search for textbooks in the library begin. :)

1. A student wanted to know where LIBR 032 is located.
2. A student wanted to know where the bookstore is located.
3. A student wanted to know where LIBR 032 is located.
4. A student wanted to know where LIBR 032 is located.
5. A student wanted to know where the bookstore is located.
6. A student was looking for reserves.
7. A student wanted to know where LIBR 032 is located.
8. A student was looking for reserves.
9. A student was looking for a book called The Lightning Thief by Rick Riordan.
10. A student was looking for some textbooks. He got lucky, we had them; older editions of course.
11. A student had a question about free printing.
12. A student was looking for a computer with a webcam.
13. A student was looking for the Science Building.
14. A student had a question about logging into the ref computers.
15. A student wanted to know where LIBR 032 is located.
16. A student wanted to know where LIBR 032 is located.
17. A student was looking for computers that she could print from.
18. A student wanted to know where LIBR 032 is located.
19. A student had a question about printing.
20. A student was looking for reserves.
21. A student was looking for a textbook.
22. A student was looking for a private study area and the career services center.
23. A student was looking for the library administration office.
24. A student was looking for the library administration office.
25. A student was looking for Tower 4.
26. A student was looking for the library administration office.
27. A student was having trouble logging into the system.
28. A student was looking for a textbook.
29. (Chat) A student had a question about printing. They wanted to know if you could print into the SuperLab from the reference area. That is a no.
30. A student was having trouble with the hole puncher.
31. A student wanted to know how to look up textbooks.
32. A student was looking for a textbook.
33. A student had a question about connecting to the wireless network, and also wanted to know where the bathroom is located.
34. A student was looking for the APA citation guide.
35. A student was looking for resources on free trade and textiles and apparel.
36. A student was looking for reserves.
37. A student wanted to know where LIBR 032 is located.

Not a bad first shift. Just mostly directional and textbook questions. I'm up for the first Saturday of the semester. We'll see how that goes.